Archive for the 'Media' Category

slowly coming back - topic: strategy

Here is part of the great post Phil Cooke wrote about strategy:

But I’m shocked at the number of people that just keep doing the same thing year after year as if the direction of the ministry, audience numbers, response, income – whatever, will magically change.   But getting from point A to point B doesn’t happen by accident.  It happens through a well thought out plan.

And by the way – when it comes to churches - changing graphics, cool music, lighting effects, or dumping the choir robes isn’t a strategy.  That’s just re-arranging deck chairs on the Titanic.   You need a fundamental re-think of what story your church or ministry is trying to tell, what that means to your audience, how to connect with that audience, and why it’s absolutely urgent they respond right now.

I could not resist posting a comment. I am really getting the itch to blog again so even though I am not taking hn.com life just yet, I thought I would get a fix. Here is the comment. Please know this is not negative. It really is positive because if more people would actually have the courage to be honest then the church would become self-aware and actually be effective.

Personality driven church leaderships unconscious need for control always seems to override what is the right and quite possibly the most effective choice. They will say they want growth, yet in reality they just want to be the boss. More often than not these authoritarian style leaders hinder their own church growth.

It is not uncommon for the pastor’s wife to gather together a team of people who have no real experience in fundraising to sit around for an hour or more to “guess” out a strategy. No data is gathered and there is no research – just verbal guessing as to what may be effective. Everyone gets pumped up because they now feel important and heck, this stuff must work since they saw it used on TBN. The only real requirement to be included in the team is that the person will NOT be completely honest since the last thing leadership wants is the real truth. Even the selection of the team is a guessing game so several of the people chosen have no business being in a strategy meeting. A time and productivity waster all around!

Although a plan is made it really just sends the organization into busy mode wasting resources and time. If success happens it only is a result of the law of averages and luck. A proper strategy crafted by professionals would not only save time and money it would achieve the desired results quicker. Unless the desired result is to feed control issues than the ego would be bruised if a professional is consulted and Lord knows the King can’t have that.

It always amuses me that church leadership will contract an accounting firm because they see the worth in hiring a professional for those tasks, yet when it comes to marketing most believe they are “gifted” so they chose to shoot themselves in the foot. One pastor I know contracted a web designer and just told him to make the site. The designer lives in another state and has never been to this church. He is given no information at all yet instructed to make a “cutting edge” website. When I brought this up over dinner conversation the pastor said he didn’t have time and it was the web guy’s job anyway. I tried to explain the importance of a web presence and the ignorance in not giving the designer any direction or data, yet it fell on deaf ears. Another ministry I know sends out direct mail each month for two separate campaigns yet gives no information to the writer. The writer just guesses on content twice a month. Yup, true story. There is no strategy, no measuring effectiveness, and they continue to send out two mailings each month simply because “that is what ministries do”. Even though the ineffectiveness and the amount of money wasted has been brought up in the past they continue on as is. Same with TV, thousands of dollars spent each week for a show that has no direction. It is just there and the correct decision is either to put resources into the show or get off the air. Of course, the occasional ego boost the pastor receives in public keeps the show on the air. The sad part is this is not just one ministry but many.

Pride and ignorance don’t see themselves in the mirror. For the most part these are good men and women who are just blind. Can you just imagine how effective we could be if we had the courage to be completely honest with ourselves and became self-aware?

 

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Holy Cow meets Hardly Normal

Besides getting to hang with “The Sindorfs” (I always kind of like to sing their name like you would “The Simpsons”) I was blessed by getting to know Michael Buckingham who is the founder and creative director of Holy Cow Creative.

When I heard I was speaking with Michael I was excited. I have been reading his blog for some time now and I am extremely impressed by his work. If you are looking for graphic or internet design I highly recommend you give Holy Cow a call. They even just won an Addy Award for the most original web design I have seen in a long time.

Mr. Holy Cow and I agreed on most everything. The only item in our presentation I had to differ with is Michael believes you should not steel ideas and instead be inspired.  I on the other hand find inspiration to plagiarize. That view comes from my music days. Frank Zappa did everything you could musically and KISS did everything you could as far as stage show. What’s left? You figure that out!

Creativity is forgetting where you stole the idea from! (the moderator of our presentation stole that line from me, and I stole it from an animator I had lunch with the day before)

I spent a few days allowing “The Sindorfs” (don’t forget to sing it) to pick on me and getting to know Michael.  Success is our value of relationships and my journey to NRB was very successful. I am hoping someday soon I will be able to work with Michael on a creative project because not only will I learn, it will be fun!

Holy Cow meets Hardly Normal

This was shot right before we spoke at NRB. I sure hope we didn’t mess anyone up!!! btw, my power point made Michael’s look good, although mine was much more entertaining! Look! A Squirrel! :)

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I am headed to Nashville.

I am speaking again at NRB this year. It really is an honor (and a miracle) that anyone would ask me to open my mouth. I get a daily quote from Carl’s Quote of the Day and here is the one for today:

The human brain is a wonderful thing.  It starts working the moment you are born, and never stops until you stand up to speak in public.
–George Jessel

I am not so much concerned about public speaking as I am about having to listen to country music everywhere. That will be torture.  Truthfully I am really excited because my life is about to drastically change in the next few days. Also I get to hang with some very cool people and catch up with old friends!

Phil wrote about NRB and you can read his post here

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Mixing from the front row.

I have worked in several churches where the senior pastor mixes the live sound from the front row. Not in every church but in most. They figure out a form of communication to the soundman and make constant changes all throughout the worship.

Here is a truth. Mixing from the front row only feeds control issues and DOES NOT make the sound in the room any better.  The front row usually gets a lot of bleed from the stage sound. Also, front-of-house speakers are usually not positioned to give the best sound to the front row.

I agree there needs to be communication from the front row to the technical people. As someone who has run operations from the front row of several churches I mainly communicate about multi-media issues and not sound.

I was speaking to a pastor who leads a small church and constantly mixes from the front row. I tried to bring this to his attention. That it might be better to focus on the sermon then always tweaking the sound. He responded “if the sound for worship is not right then I will not feel comfortable.” I do somewhat see his point, but because sound is subjective to personal taste, he really is being self-centered. Church should be about the people not the pastor. If the sound is bad in the middle of the room the people will not feel comfortable. Too me, it is more important that the people in the room have a good experience then the pastor.

Unfortunately because mixing sound from the front row is more of a control issue than anything else pastors may never change. Pray for your soundman. It is a thankless job!

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Get it on tape

A pastor friend of mine just told me that he had a milk drinking contest in his Sunday night service last night. My natural response was to say awesome! He said it wasn’t.  A guy drank 2 ½ gallons of milk and went back to his seat and puked all over. He said it was nonstop! Brand new building with all new black cushion chairs! I then said “AWESOME” real excited several times and asked “did you get it on tape?”  They didn’t! He believes the cameras were kept on the stage the whole time.

Can you imagine the free publicity the church would have received if this had been caught on tape and published on YouTube?

Yes this is funny but it is also a good example. Lots of things happen in the crowd. Let’s say someone gets out of a wheelchair - you will want it on tape guaranteed! Even visiting guests that the pastor points out from the pulpit at some point you may want the broll. Usually a director is tucked away in a control room far away and may not be able to see all that is going on. It is important to train everyone in your media department to pay attention and stay flexible!In live taping there is no such thing as a second chance!

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Sign of change

I was reading Seth’s new book “Meatball Sundae: Is Your Marketing out of Sync?” for a second time last night and he referenced the thickness of Time Magazine. Today I was in line at the grocery store and Time and Newsweek were next to each other. I picked them both up. Wow, not much of anything anymore.  Media is changing FAST- and changing EVERYTHING! Honestly, the not-for-profit world is so inundated with direct mail as a primary fundraising strategy most will be caught unprepared for the inevitable.

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Is there a future for TV employment?

Back in my college days my TV professor said that there is some accountant in Reseda who has bought all the latest editing software for his kid and that kid is a wiz at editing. As adults we will never be able to compete unless we specialize and make a name for ourselves as a dialog editor, action editor and so on.

When video cameras were placed in the hands of the consumer all of a sudden a bunch of self-proclaimed professionals were born.  If you asked for a shooter with experience all would raise their hand as they have shot their cousins wedding or tapped Christmas morning when they first opened the camera box. Those of us that had some experience would laugh to ourselves because there was a vast difference between a novice and a pro.

Today, that distance is gone. With professional equipment becoming more affordable, more channels of distribution like YouTube and current.tv, and more training available like the Travel Channel Academy or current’s free instruction pages the novices are now the pros.

Fox was the first to stumble on the low cost production of reality TV with the show COPS.  With Network TV grasping for air things are changing fast.  There is a big concern that offshoring is taking jobs. That concern is real, however, in the TV Industry our jobs are not going to India! Its little Jimmy down the street uploading his videos for free that is changing everything.

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Odd programming

Last night surfing channels I noticed the History Channel was playing “Dirty Harry”. I know it is an old movie but doesn’t it dilute or confuse the History Channel brand? Are they hurting for viewers? Will playing an old movie help ratings? Who made this decision? Of course, today music channels never play music along with all the other theme specific channels so maybe it does not matter.  Any programming can be played on any channel.  Seems the job of network programming is soon to be like the weatherman gig – even when you are wrong you don’t get fired! Where can I apply?

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Update your website – PLEASE!

Ok, this could be a continuation of a post I did some time ago titled: “Test your website –often”, because if people would actually check their websites on a continuing basis none of this would happen.

Actually I was not even going to write this post, but as I was gathering a little information from a few sites I ran into several issues:

• Schedules listed - outdated now by 8 months (several sites)
• Weekly video announcements - outdated now by 5 months
• A news feed listing the most current news from LAST JUNE!
• Many dead links with many resulting in dead crucial functions
• Many missing photos on many sites (I love the little red x)

No matter how good you think you are – check and then go check again. The internet is all interconnected (duh) and things change in a nanosecond. So what you thought was fine and working properly today may be broke tomorrow.

Since you never get a second chance at a first impression there are two very simple solutions:

• Develop a quality control process and run it often
• Don’t have content on your site that you have trouble updating

To be completely honest here the real problem is knowledge, laziness and indifference.  People either do not comprehend how important an internet presence is on perception; or they just don’t care. 

Ps.  Before I get a bunch of emails from all of you that ask me to post more often-  I am including myself in the above. :)
 

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Can’t read it? Neither can anyone else.

I just received a direct mail piece from a local church and the text is only a shade lighter then the background making it almost impossible to read. To make it worse the font is far too small. Even with my glasses on I literally cannot read the copy. They wasted a lot of money and since they dropped to the whole area they may have created a negative perception!

I learned this lesson the hard way. The first album (dang dating myself there) I produced had a really attention grabbing photo on the cover but the graphic with the bands name was weak. Very weak! My goal was to have an album cover that you could see standing far away and would be so cool you felt compelled to walk across the store to check it out. I failed horribly although I didn’t think so at the time.

I knew the artist I hired was rushed to finish, but I thought it was OK. It was not until the album was about to go into stores and we signed with a manager who “kindly” pointed it out that I became aware of the mistake. He was right and thank goodness he had the courage to be honest with me. The band name/logo was very hard to read. Since we could not reprint the albums I made large stickers with the bands name in block letters to place on the outside of the shrink wrap and completely cover the graphic. YUCK! It worked, but it was not as professional as I wanted my first album in stores to be. 

Of course, each type of media has different rules. For example billboards should have 8 words or less and anyone should be able to easily read while passing at 70 mph. The rules are different when producing for TV and IMAG screens. People usually sit fairly close to a TV where in an auditorium or sanctuary people could be a football field away. The same graphic may not work in both applications because of viewing distance.  The point is always be conscious of how the graphic is going to be viewed. Not just used – VIEWED!

Change it up. If you are creating informational signage that is presented in the same location all the time remember to change up the design layout. If you use the same layout recurrently people will become anesthetized ignoring any new information you present.  People are always busy and you need to grab their attention as they rush by. Using the same layout each time, even though you present new information, greatly decreases effectiveness.

And last but far from least I always like to have a minimum of two people look at the design for feedback. One person who actually has good design and marketing knowledge, and one person who has no knowledge whatsoever but falls in the demographic you are trying to reach.  If possible ask more then two people but if you ask too many you’ll just get confused with all the responses. You cannot reach everyone and in today’s world if you try to reach everyone - you’ll reach no one. People have far too many choices and you must know your target demographic and then go after them.

I know all this is mostly common sense yet all you have to do is drive down any freeway and look at all the billboards to see some really bad advertising. Why I use that example is because some marketer someplace is charging some client a bunch of money for something that just creates clutter. In ministry our #1 goal is to reach people. If a person cannot read it, view it, understand it, use it or it looks like the same old same old so they ignore it, we are just wasting time and money.

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Top posts of 2007

About a month ago I happened to find the TechCrunch blog. Today they posted Most Bookmarked TechCrunch Posts of 2007. I especially liked The Secret Strategies Behind Many “Viral” Videos as did everyone else.

Swerve from LiveChurch.tv has changed and challenged me more then any blog in 07 and they too posted a list of Top Swerve Posts of 2007. All 5 of the most visited posts in 07 are a must read! Amazing stuff!

Ok, I might as well.

The top 7 most visited posts on hardlynormal.com in 07 according to Google Analytical

1. My Story (weird since I was not going to post my testimony)

2. The better number

3. The perception of price

4. A marketplace flop - how do you deal with failure?

5. A good question

6. Capacity to be honest

7. Serious change is coming! Are you ready?

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