Archive for the 'Managment' Category

Non-compete in ministry

First I have to come right out and say I only have myself to blame for being bit by a non- compete since I was the one who suggested to the church leadership were I was employed that it should be implemented.

I WAS WRONG!

If ministry is truly about building the Body of Christ it should not matter if an employee’s talents are used at the church down the road. A church leadership that implements a non-compete is 100% thinking about their own growth and not God’s people. It is a selfish action based on fear.

I have also seen church leadership carefully select who in the organization is asked to sign a non-compete agreement. If your co-workers are being asked to sign a non-compete and you are not asked it is an indication that leadership wants you to leave. This should be common sense. Leadership values the people it is concerned will leave and/or leave to help a nearby church grow and therefore requires a non-compete. One purposes of such an agreement is a scare tactic to get a valued employee to stick around. For those employees leadership does not value and actually wants to leave a non-compete may prolong their exit.

Employers rely on fear to get you to sign, and ignorance that you won’t check the laws in your state to see if a non-compete is enforceable. Some employers know, but don’t care, that their non-compete agreements are not enforceable. Each state has different labor laws and you need to do a little research before you sign anything! A non-compete is binding only if it’s reasonable in scope and necessary to protect the company’s interests. For example, it might be enforceable if it restricts you from working for a competitor for six months within a 25-mile radius, but not beyond that scope or if you can prove it will seriously impact your right to make a living. Remember – that state you live in wants you to be employed!

You should also be compensated for signing a non-compete. If you’re a new-hire at the time your employer asks you to sign, then employment alone might be compensation enough, at least for a court. But if you’ve already worked there for awhile and your employer doesn’t offer you an incentive to sign it, other than termination if you don’t, then a court might be on your side if you refused to sign and your employer retaliated.

The bottom line is this. Even though an employer gives a healthy Christmas bonus it still does not mean they don’t abuse employees with covert employment policies such as shunning. It is not right for any company or organization to abuse their workers and the church must elevate above all this mess and lead by example. This week I had several conversations with people who were deeply hurt by the ministry they worked for. These people are not victims because they worked through the hurt and continue to work for God. Telling the truth does not make you a victim, staying down does and without the truth people will continue to abuse people.

A preacher will stand behind the pulpit and claim we are not of the world, yet have their HR department implement a non-compete agreement. Please take a long hard honest look at yourself. Are the actions you are taking today motivated to help people, truly help ALL people, or just to keep you in control of the kingdom you created?

Please forgive the duplicate but I felt the following statement needed to be repeated:

If ministry is truly about building the Body of Christ it should not matter if an employee’s talents are used at the church down the road. A church leadership that implements a non-compete is 100% thinking about their own growth and not God’s people. It is a selfish action based on fear.

 

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Bless me or bless you?

For the last 5 years I have worked in churches that were 75% focused on “bless me bless me” instead of blessing others. It was not until I needed help because I did not have money or food that I consciously saw the fallout from that style of ministry. When people focus on becoming a millionaire their hearts change. When leadership’s primary teaching is about receiving instead of giving, even though helping others is mentioned, giving unselfishly never becomes a priority or a lifestyle. A generous heart cannot grow when a person is constantly praying to receive. 

A short time ago I had to apply for food stamps. Very humbling to say the least! At one point I was down to 3 cans of tuna. I found there are some very unselfish and genuine people in the world and I am in awe of the sacrifice they made to help me out. But none of those people attend a “bless me” church.

I say all that not to criticize the “bless me” churches, but to slap myself in the face! Thank goodness my original Christian foundation came from an outreach focused church because I continue to always put others before me, yet I am not proud of what I did or who I became these last several years. I compromised what I know to be right in so many ways.

Last week a couple handed me a large envelope of cash.  The week before someone filled my fridge and another person paid my mortgage. When I told my best friend he said “God blessed you” yet I disagree! God does not bless with a new car or a fat check. God blesses with challenges that help you grow. We are confused. We all run around seeking “blessings” from God that are for the most part material stuff we’ll end up selling on craigslist. The new car only blesses for a short time as you show off to your neighbors. We are being trained to be selfish “bless me bless me” so we perceive, for the most part, that the only blessings from God are material or financial.

In my adult life the biggest blessings I have ever received where 1) homelessness 2) divorce 3) unexpected unemployment. Why would I say that? Because in each situation I grew to be a better person - I was truly blessed!

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What I really wanted to say!

Ahhh the feeling of freedom after being repressed. 

For some time I was not allowed to be myself. To be completely honest I was employed at a place where people are not allowed to be honest and have to say things like “we are receiving our healing” instead of saying “I am sick” or “I have a cold”. Although I completely agree with positive thinking this type of environment is far from positive. People are scared to be real and it encourages people to be superficial. Even though the assumed intent is to create a positive workplace it actually produces the opposite since honestly is repressed!

When I wrote this post what I really wanted to say is:

If the local drycleaner cares more about people, genuinely cares more about people then the local church - there is something seriously wrong with the church!

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Shunning is horrible

Shunning is not of God. It is a form of manipulation and it is wrong. Usually people who shun others justify their actions with rationalization. “We’ll allow God to work” is one.  Truth is by shunning you are limiting God by only allowing one solution to an issue. Just maybe God wants to teach a person how to have healthy confrontation and to communicate openly and honestly. Another reason people shun is to avoid confrontation.  It is easier to avoid then to deal with an issue or person.

If you are a leader in an organization that shuns people – stop it! It is wrong. Learn to have healthy communication with people.

If you are an employee in an organization that shuns people – run away as fast as you can!

If you are a member of an organization that shuns people – leave immediately!

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slowly coming back - topic: strategy

Here is part of the great post Phil Cooke wrote about strategy:

But I’m shocked at the number of people that just keep doing the same thing year after year as if the direction of the ministry, audience numbers, response, income – whatever, will magically change.   But getting from point A to point B doesn’t happen by accident.  It happens through a well thought out plan.

And by the way – when it comes to churches - changing graphics, cool music, lighting effects, or dumping the choir robes isn’t a strategy.  That’s just re-arranging deck chairs on the Titanic.   You need a fundamental re-think of what story your church or ministry is trying to tell, what that means to your audience, how to connect with that audience, and why it’s absolutely urgent they respond right now.

I could not resist posting a comment. I am really getting the itch to blog again so even though I am not taking hn.com life just yet, I thought I would get a fix. Here is the comment. Please know this is not negative. It really is positive because if more people would actually have the courage to be honest then the church would become self-aware and actually be effective.

Personality driven church leaderships unconscious need for control always seems to override what is the right and quite possibly the most effective choice. They will say they want growth, yet in reality they just want to be the boss. More often than not these authoritarian style leaders hinder their own church growth.

It is not uncommon for the pastor’s wife to gather together a team of people who have no real experience in fundraising to sit around for an hour or more to “guess” out a strategy. No data is gathered and there is no research – just verbal guessing as to what may be effective. Everyone gets pumped up because they now feel important and heck, this stuff must work since they saw it used on TBN. The only real requirement to be included in the team is that the person will NOT be completely honest since the last thing leadership wants is the real truth. Even the selection of the team is a guessing game so several of the people chosen have no business being in a strategy meeting. A time and productivity waster all around!

Although a plan is made it really just sends the organization into busy mode wasting resources and time. If success happens it only is a result of the law of averages and luck. A proper strategy crafted by professionals would not only save time and money it would achieve the desired results quicker. Unless the desired result is to feed control issues than the ego would be bruised if a professional is consulted and Lord knows the King can’t have that.

It always amuses me that church leadership will contract an accounting firm because they see the worth in hiring a professional for those tasks, yet when it comes to marketing most believe they are “gifted” so they chose to shoot themselves in the foot. One pastor I know contracted a web designer and just told him to make the site. The designer lives in another state and has never been to this church. He is given no information at all yet instructed to make a “cutting edge” website. When I brought this up over dinner conversation the pastor said he didn’t have time and it was the web guy’s job anyway. I tried to explain the importance of a web presence and the ignorance in not giving the designer any direction or data, yet it fell on deaf ears. Another ministry I know sends out direct mail each month for two separate campaigns yet gives no information to the writer. The writer just guesses on content twice a month. Yup, true story. There is no strategy, no measuring effectiveness, and they continue to send out two mailings each month simply because “that is what ministries do”. Even though the ineffectiveness and the amount of money wasted has been brought up in the past they continue on as is. Same with TV, thousands of dollars spent each week for a show that has no direction. It is just there and the correct decision is either to put resources into the show or get off the air. Of course, the occasional ego boost the pastor receives in public keeps the show on the air. The sad part is this is not just one ministry but many.

Pride and ignorance don’t see themselves in the mirror. For the most part these are good men and women who are just blind. Can you just imagine how effective we could be if we had the courage to be completely honest with ourselves and became self-aware?

 

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I am normal after all - continued

Tony referenced a great article by Andy Stanley that EVERYONE should read. Oh my goodness, it’s titled Challenge the Process and it is so good I will post some (ok most) of it:

I think there’s something in every leader that yearns to try things in new ways, to test the status quo–to challenge the process. If you’re a leader, you’ve probably had similar experiences all your life. Leaders are constantly evaluating and critiquing the world around them.

When most people are moved by a message, we leaders are busy examining the structure of the presentation. Where the average person enjoys a great conference, we’re fixated on the methods that made it successful. There’s something in every leader that seeks to understand the process at work behind the scenes.

The rest of the world is quite the opposite. In fact, it’s human nature to gravitate toward the familiar. And left to themselves, virtually every person and organization is in a subconscious pursuit of the status quo. Eventually they will find it. And they will work very, very hard to stay there.

In a changing world, familiar is no measure of effectiveness. And the status quo is no benchmark for long-term achievement. That’s why the world needs leaders to venture boldly into the unfamiliar and to embrace the uncomfortable–because the best solutions are often found in unfamiliar, uncomfortable places.

The instinct to challenge the process is a fundamental quality of every leader. When God created leaders, he equipped them with an unsettling urge to unpack, undo and unearth methods. This explains your tendency to question everything around you.

It’s the reason you have such strong opinions–and such a strong desire to share them. God wired you that way. Deep in your heart you may feel that if you were in charge, things would not only be different, they’d also be better. This is not a problem of arrogance or pride. It’s simply the way God wired you. It’s a good thing.

Unfortunately, your zeal for improvement isn’t always appreciated out in the real world. As a matter of fact, your natural bent for leadership sets you up for resistance from virtually all sides–including other leaders.

And unless you understand the nature of these dynamics, the very instincts that qualify you for greatness can also lead you to disqualify yourself and sabotage your opportunities. Effective leadership means learning to challenge the process without challenging the organization. There’s a fine line between the two. But it’s a crucial line.

The first line of resistance the leader faces is the organization itself. As we’ve already mentioned, organizations don’t like new ideas. It’s enough of a challenge just figuring out the old ones. So the last thing an organization wants is someone suggesting that we need to start all over again with a different process. Your supervisors, advisers, elders, deacons and staff all feel pretty much the same way. Since human nature is to seek a place of equilibrium, change is seen as a disruption of progress.

The second line of resistance you face is from other leaders. You might think you’d find an advocate in this group. But, by nature, when you challenge a concept, you challenge the conceiver. You don’t mean it that way, but that can be how it’s often perceived.

Many talented leaders have “led” themselves right out of a job because their desire to challenge the process was misunderstood, or perhaps even threatening, to those in charge. While on the other side of the spectrum, many skilled leaders have resigned themselves to conform to the status quo, squelching and squashing their natural instincts because there’s no obvious opportunity to be who God made them to be.

As leaders, we must keep a sense of diplomacy without shrinking from our scrutinizing nature. When you stop challenging the process, you cease to be a leader and you become a manager.

I have been sitting here for several minutes in awe. I don’t really know what to say. This is such a great article. Thank you Tony for posting this. And thank you Andy Stanley! Thank you! 

I was at the Outreach Convention in San Diego this past November and I started to be convicted about something I was feeling and doing.  My wakeup call started when Pastor Craig Groeschel spoke. He told the story that starts in Mark chapter 2 where four men dug through a roof to get a disabled person to Jesus. Pastor Craig went on to ask “when was the last time you went through a roof to bring someone to Jesus?”

That really hurt me. Honestly it was a hard slap in the face. See, for the few months leading up to that trip, I was apologizing for being so zealous about doing ministry with excellence. I started to become passive, even allowing mistakes to happen just so I could fit in and keep the peace. I was actually starting to feel bad about the passion I have inside me.  It was a new and strange feeling to me because all of my life I have been rewarded for my passion and work ethic.  I was even starting to hate my gifts but now at least I have some understanding.

God did an amazing work in me. I don’t want to believe it was for me to simply step aside and become stagnant. I was the type of guy who would go through the roof and face any challenge to bring Jesus to people. That guy is coming back. I will never again feel bad that I am so passionate about ministry and excellence!

You can buy the entire Challenging the Process message plus 5 other great leadership messages on CD by clicking here or here! I just ordered mine and I cannot wait to hear the whole thing.

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I am normal after all

Thanks to Tony Morgan’s great post:  Why do I always find myself critiquing?. I now feel that I am normal after all. I especially like what Jim wrote in one of the comments:

Being critical is about seeing what is “wrong” and declaring what seems inadequate. Being a critical thinker is about viewing the environments around us and constantly asking how things can be improved. Critical thinkers are problems-solvers. Critical people just point their finger at the problem.

The challenge in being a critical thinker is most people fight change.  They like things the way they are and don’t want to hear improvements can be made.  Usually the motivation behind fighting change is pride or laziness. Sometimes I see my gift as a curse because of the strength it takes to influence positive change. Change has a price!

I know in both my professional and personal life the critiques that I needed to hear the most, the critiques that stimulated remarkable growth - were the critiques that caused me the most pain

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Listening to the unhappy customer

I finally did it! I switched my Yahoo! start page to a Google start page. I probably have had a Yahoo! start page for over 10 years. Every time they changed I adapted, but about a year ago they created a new start page with a square ad right in the middle. It is horrible.

I didn’t make this switch overnight.  I wrote to Yahoo! on several occasions. Also, I started a Google start page about 6 months ago and kept trying it out during that period.  I would probably still stick with a Yahoo page, but every time their cookie is deleted I have to go to their new layout and revert. There is no way around this and it is very frustrating. So, yesterday I switched.

Seth Godin in his book Free Prize Inside!: The Next Big Marketing Idea makes a great point that we need to listen to our unhappy customers:

People who are happy are your company’s worst enemy. Satisfied customers don’t complain. Satisfied customers pay on time.  Satisfied customers don’t bother the boss or the tech support people or the legal department.

This is a problem. It’s a problem because satisfied customers are unlikely to radically increase your sales. Satisfied customers are unlikely to push you and your colleagues to stay ahead of the competition. One day, in fact, the competition will pass you and then the satisfied customers will quietly leave.

Your growth will come instead from dissatisfied and the unsatisfied. The dissatisfied know that they want a solution, but aren’t happy with the solution they’ve got. The minute they find it, they’ll buy it. Yahoo!’s best customers weren’t Google’s first users. Nope. The happy Yahoo! customers weren’t busy looking for a replacement. Google focused on dissatisfied Web surfers. People who were online but weren’t blown away by what they had been using (and wanted to be blown away)

Yes, the loud people who complain all the time are just that, complainers,  and are probably better off complaining in another church. But the majority of members who have been loyal for a longtime, but are now unhappy, and have been unhappy for some time (but have not said anything) will slip away without a word – unless you ask!

I believe in surveying. It helps in correcting issues and it greatly helps in being able to minister more effectively. Granger even offers the weekend survey they use for download. (another post about their weekend survey can be found here)

Of course, you might learn things you don’t want to know, because you might have to change, and change hurts because you’ll have to admit your way is not the best way!  But, if you are so closed you are not listening, or you don’t have an effective vehicle for constructive feedback established, you are seriously missing out on valuable data that can lead to great insight and growth.

Let’s be real for a second! If church is to be about helping others, and we don’t seek out their input, how effective can we be?  We cannot guess on how to help people and be really successful. Don’t ask your staff – ask the people you serve!

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I had it coming

Today I went to Jiffy lube to get my 3,000 mile checkup. As I pulled in one of the workers walked up to my car so I lowered the window to speak with him. He simply asked “how can I help you?” Of course, the big kid inside me responded, “I’ll have a Big Mac, large fries and a coke!” No reaction and the Jiffy Lube guy kind of looked sad. I figured I better explain the joke so I said “this is jiffy lube, I came here to get my oil changed, just trying to have some fun.”

Still with a very sad face he said, “ya I know, it is just we are out of oil.” WHAT! Jiffy Lube out of oil! My very first thought was what a great blog post this is going to make! Then I started to think of where can I find another shop since I always go to this one.  I said “are you serious? Where can I go to get my oil changed?” There was a long pause and still an even longer face. He then smiled and said, “I am just playing with you. We can change your oil.” It was funny because he got me good and I know I had it coming.

Then he told the manager what went down and the manager came to me and said “that was funny, I’m going to give you $10 off for being such a jerk!” We all laughed and as I was walking to my car the manager told me some dumb joke that I won’t repeat here.

Even though rather crude, all the employees today had excellent customer service. I am sure it would be different in a restaurant setting (except Ed Debevics ) but this was a garage and I unquestionably left happier then when I pulled in.

I love to throw fish and have fun at work. It makes the day more enjoyable and really helps to inspire creativity in a team. How do you make the day more interesting? Do clients, customers, co-workers, vendors and the people you have contact with feel happier after spending some time with you?

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Connie Podesta: Life Would Be Easier Without People

I inadvertently found these clips on YouTube of Connie Podesta, which is kind of appropriate since I was accidentally introduced to her teachings this summer.  I was in a bookstore in Alabama looking for anything on CD by Brian Tracy that I could bless one of the pastors at Canaan Land with.  The only thing the store had was “Leadership: Motivation & Inspiration from Today’s Top Success Coaches”.  It looked really good and I had a long drive back so I bought two.  I believe I have listened to her CD more than any of the others and they are all good!

It’s called “How To Be The Person Successful Companies Fight To Keep” and worth the price of the 14 CDs alone. One little nugget that just sticks with me is she makes the comments “why are difficult employees difficult? Because they can get away with it! They get their way because nobody wants to be around them.” Such a true statement! It is a form of manipulation we learned as kids. Isn’t it funny we are all just big kids.  Anyway, I have had a few high-end HR people listen and THEY feel it is the best coaching  available on the subject. 

These videos don’t really do her justice and hopefully someday I will be able to hear her live. Hey, I just found both the audio to these videos and the leadership package CD on audible.com – the link is here

Connie Podesta: Life Would Be Easier Without Other People

Connie Podesta: Why People Have Affairs (bad title since this clip is about character)

Connie Podesta: Attracted to People For Our Own Weaknesses?

click the link for more great videos:
Continue reading ‘Connie Podesta: Life Would Be Easier Without People’

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