Some really great news arrived this week. After three months of contacting Countrywide several times a week and getting a different story each time we made contact with a real negotiator! Shelley Chase, a senior negotiator has been assigned to the account.

This actually all started last July but the short sale process didn’t start until we found a buyer in November. If you’re calling CW for a new loan ya get right in. Try calling to arrange a short sale – complete nightmare. In addition I have researched this some and CW seems to purposely stall on these transactions. Too me, it makes no sense because I would want to get rid of a house when I have a huge inventory of foreclosures like they do now.

Out of frustration and complete desperation I wrote this post and broadcast a link over twitter. You can see at the bottom of the post a few of the people who helped retweet. Why I say few is there were many people who helped yet the tweetback does not show all for some reason. Traffic to this blog increased over 700% – that’s huge! Thanks again to all of you that helped me make a noise. Although CW will not admit it the noise we all made is why finally a real person has made contact.

Before you get all excited like my realtor did something does not seem right. Shelley Chase has only made contact with my realtor and not me, and Shelley has not responded to an email I sent asking why I have to jump through hoops again.

Countrywide has now requested that I resubmit all my paperwork all over again. New everything! Their excuse is because this madness has taken so long the paperwork is outdated. WHAT! I’m I missing something here? Countrywide caused this delay, not us! It’s their fault they gave us the runaround.

So although Shelley Chase made contact with my realtor there is absolutely no forward momentum. My situation has not gotten better; in fact it’s much worse. The paperwork they have is more than enough to start and complete the process and I fear once again we’re getting the “Countrywide Shuffle”. As many of you know if I didn’t pick up this winter homeless shelter temp job in December I would literally be homeless myself right now.

I sure hope this nightmare ends soon. Countrywide looked like the best lender at the beginning, but they are horrific to deal with!

This entry was posted on Saturday, January 24th, 2009 at 12:00 am and is filed under My Big Mouth. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.