I had it coming

Today I went to Jiffy lube to get my 3,000 mile checkup. As I pulled in one of the workers walked up to my car so I lowered the window to speak with him. He simply asked “how can I help you?” Of course, the big kid inside me responded, “I’ll have a Big Mac, large fries and a coke!” No reaction and the Jiffy Lube guy kind of looked sad. I figured I better explain the joke so I said “this is jiffy lube, I came here to get my oil changed, just trying to have some fun.”

Still with a very sad face he said, “ya I know, it is just we are out of oil.” WHAT! Jiffy Lube out of oil! My very first thought was what a great blog post this is going to make! Then I started to think of where can I find another shop since I always go to this one. I said “are you serious? Where can I go to get my oil changed?” There was a long pause and still an even longer face. He then smiled and said, “I am just playing with you. We can change your oil.” It was funny because he got me good and I know I had it coming.

Then he told the manager what went down and the manager came to me and said “that was funny, I’m going to give you $10 off for being such a jerk!” We all laughed and as I was walking to my car the manager told me some dumb joke that I won’t repeat here.

Even though rather crude, all the employees today had excellent customer service. I am sure it would be different in a restaurant setting (except Ed Debevics ) but this was a garage and I unquestionably left happier then when I pulled in.

I love to throw fish and have fun at work. It makes the day more enjoyable and really helps to inspire creativity in a team. How do you make the day more interesting? Do clients, customers, co-workers, vendors and the people you have contact with feel happier after spending some time with you?