20 years ago I was the International Shipping Manager for Image Entertainment. One lesson they drummed in us is: image is everything. The customer will never see us, or the building or the company vans. They will however, see the box their laser discs arrive in and they will judge the company by the “excellence” of the box. How it was folded, packaged, taped, etc!

That lesson stuck to me. It is the little things that are really important yet we sometimes miss them, or don’t take the time to notice, or just don’t care because it is “good enough”! People notice, they do! And they will judge you, your business, your church or your ministry way before they even step in the door!

Even with no budget you can achieve excellence by working a little harder, listening to people with experience and caring a little more! Pay attention to details, it matters! Image is everything!

Another thanks to A-dizzle for sending me this pic. I don’t get out much these days!

Sure looks professional to me!

This entry was posted on Friday, November 30th, 2007 at 4:10 am and is filed under Customer Service, Just Me, Leadership, Learning, Life's Lessons, Marketing, Ministry, My Big Mouth, Remarkable. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.