Monthly Archive for September, 2007

The perception of price

In another great post by Seth today he references a Fast Company article that reports when Ikea started charging a nickel for shopping bags, consumption went down by 50% (95% in the UK).

Seth commented “Clearly, it’s not the nickel. The way you charge for something changes the way people perceive it. If the dinner special includes dessert, people get dessert because it’s ‘free’. Of course, it’s not free. You paid extra for the special, remember?”
 
In Christian marketing I too want to believe that people are Kingdom minded but lets be real. Only 3% actually tithe and the average Christian spends more on dog food and Christmas wrapping paper then giving to charity! Price makes a difference!

In fundraising we try to collect data to find an average gift to establish a price point. The reason is because the data shows when you ask for more then the people are willing to give - you get nothing. Of course, there is always a catch 22, in a major donor ask, if you ask for too little, the person might be offended! The truth is most ministries and non-profits are funded by the average person with a big heart and your primary fundraising strategy needs to focus on Aunt Ruby and not Donald Trump.

Personally when I am involved in establishing a price point I would rather have a lower price point to increase the amount of sales and thus creating more profit. This is especially true if your target audience, such as youth, does not have a lot of disposable income. Plus you need to ask yourself is the objective to raise money, or give kids an alternative to finding trouble on a Saturday night? I strongly believe that in Christian marketing our primary objective is to get people into church. If a discounted item will get more people to visit then we should forget about any profit. Please understand that I am not downsizing the spiritual characteristic however, one tithing member is far better then a few dollars made on the sale of a CD. I never read anywhere that Jesus put a price point on the great commission. Start sharing the love of Jesus and God will supply the money! Dang, I must be feeling better I just chased a squirrel! 

Believe what you want – people are money focused! If the price point of a nickel can kill shopping bag sales at Ikea, it could also become a stumbling block for someone to know Christ. Anytime we put a $ on a poster or handbill we need to be careful of the perception it gives. The members of your church will probably not even notice however, your marketing should be external and not internal! People outside your church will notice!

I so love how Seth gives an amazing idea at the end of his post to help spread word of mouth. The next time you offer a premium for a love gift of any size, why not send two so the person can give one away.

Money is important to everyone. It is very easy to get sidetracked and allow money to distract us from what is really important. Think about it; instead of having a bake sale why not give away free cupcakes at every service. It might take a month or two but the word of mouth would spread and just one new tithing member would bring in more revenue then a gang of bake sales.

Bringing Seth’s comments into our world. “The way you charge for something could change the way people perceive Christ!”

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The world is getting smaller

We all know the internet is making the world smaller but my physical world is shrinking.

I first noticed this a few years back when my cheeseburger probably no longer weighed a ¼ pound.

I recently went to the movies and the free straw for my medium soda had shrunk. I had to wonder if I would even be able to funnel fluid up to my mouth.

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Ministering to yourself

This past February I was at Tommy Barnett’s Pastor School where I heard a life changing message by Joyce Meyer. She mainly talked about balance and her message affected me so much I started to eat healthy and exercise.

She told a story about personal growth in her life that is a great marketing example. She has always liked curtain colors and disliked others. The people in her ministry’s art department knew not to use the colors she did not like.

She gave control of the organization to her son who is now the CEO. In a meeting they spread out all the artwork for her magazine and it had some of the colors she did not like. When she objected her son said “mom, I didn’t know you were called to minister to yourself”. She went on to say that even though her son did not do things her way the ministry not only changed but experienced rapid growth.  In addition, by letting go and delegating authority, she was able to focus more on her ministry which is writting books and teaching.

My marketing career started over 30 years ago in the entertainment industry. I believe right from the start I was given a foundation to look at the world through the perspective of someone else. It really does not matter at all what you like, in entertainment, if people don’t like you, it becomes evident real fast.

As a marketer I need to have several points of view and the one that counts the least is my own. First, it must represent the organization. Second, it must be something leadership will like. It is important to find out what they like or dislike. Because your leader might be growing and changing you need to continually update this information. Last but far from least (in fact it should be the most important yet rarely is) it MUST be something that will move people. If it is not going to move people, especially your target audience – you failed.

The next time you have to make a decision on a marketing piece such as art or copy remember we are called to reach others. What you personally like or dislike may not be the best decision.

The other story here is that when you delegate authority to someone they may not do what you would do – they might even do it better!

Who are you called to reach?

We are all leaders. Are you delegating authority or just responsibility?

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Facing change

I was reading Seth’s blog this morning and even though it was written for business I thought about ministry and asked myself the question: “do we really face change or are we protecting what we have done in the past?”
 
Lots of people say they are into change however; real and effective change is usually accompanied with pain. We may say we accept change but more often then not we still play it safe. Oh, we change some, but to avoid feeling uncomfortable we avoid any real risk.

I also have noticed that one of the easiest ways to avoid change is by “thinking” we know what people want instead of asking them. If we were to sample the public to see how they view us we may not like what we hear. It may hurt our self-image which is actually where change needs to begin. I am not just talking about a personal self-image but a collective self-image of an organization.  Don’t run from real honesty! Embrace it! Especially if it is something you don’t want to hear because it is probably what you NEED TO HEAR!

The point I am trying to make is that if we are really called to reach the masses we must do things differently. What worked yesterday does not work today and it for sure will not work tomorrow.

Are you playing it safe or are you really making a difference?

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Emergency Blogcasting System

This has been a test of the Emergency Blogcasting System. For those of you who read hn.com on a regular basis I am sure you noticed a few posts by guest bloggers.

On Nov 9th I will be getting 10” of my colon removed so there might be a little cap in posts. Thanks to some very close friends who have much knowledge and experience in the areas of marketing, broadcasting and ministry I am going to try to keep the content fresh.

Thanks for hanging in there

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Change, Contentment and Continuity

- We continue on our interrupted blogs with a graduate student at the University of Connecticut who is a video producer and editor switching gears to get in the minds of what people really want by concentrating in Marketing Intelligence. 

How do you view change? Do you like it or hate it?  I know several people in both arenas, but I personally choose to embrace change.  Some have asked why and my only answer is that if you are complacent in life then it’s time to move on.  Since my early 20’s, before I really discovered what life was about, I have held on to a phrase, “I aim to be content in where God has me, but not complacent; always striving to be a part of something bigger than myself.”  But what is it that I am really striving for?  Something bigger, what’s that?  I consider it to be anything in which impacts others for the good. 

Often God places us in situations to impact others, whether it be emotionally, physically, or spiritually.  I have found that letting God be evident in my life causes people to think differently.  As “Christian marketers” we should strive for change in the lives of others.  We do marketing for God, church, events, etc.   What is the most effective marketing that causes change? 

In college, my marketing professors always told me to find out what the customers wanted and develop a product to fit their needs.  Who are our customers?  The lost, hurting, confused…at least that’s what we always go after…but don’t forget those who are simply tired of the lack of continuity in the Christian message that is advertised and the fake Christians.  Do we have continuity in our message of God’s love for His children?  Are we fake just to get our customers?  I leave you with this thought, be yourself and let God be evident in your marketing.

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John Maeda - Laws of Simplicity

John Maeda is a graphic designer and computer scientist dedicated to linking design and technology. Through the software tools, web pages and books he creates, as well as his devoted students at MIT’s Media Lab, he spreads his philosophy of elegant simplicity

link for rss feeds click here

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THE SIMPLE LIFE

—Today’s rent-a-blogger is a 28-year veteran of the media jungle, spanning the gap between thirty second prerolls on quad video tape to renders on a shared storage system.  He is a senior member of the production team at a major midwest ministry.

My post on “CULTURE CLASH” also led me to examine the theme of simplicity in our lives, and what our audience is truly seeking.  Here in the Midwest bus loads of tourists descend on the country villages and towns of the Amish.  The beauty of the gentle rolling hills mixes perfectly with the stark black buggys on back roads.   The smile from a young Amish girl and a “thank you” as you complete your purchase of a home made treat slows a city slickers rushed pace, and prompts a search for the simple life. 

Marketers and mavens far from the fields of green have seized on the concept of the simple life.  There’s a complete brand of “Real Simple” to compliment the magazine of the same name. As our lives become more complex we search for simplicity.   Why a new “I-phone”?  Simple one-touch access to all the things we community with.  An MP3 player?  Simplier than carrying around all those CDs, one less thing to keep organized.   Curbside carryout.  Who has time for meal planning? 

As media marketers in the faith community we have an advantage of a simple message, one God who created us all, loves us eternally, gave us His Son so we all can spend eternity with Him.   

Have a great day, thanks for stopping by.

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CULTURE CLASH

—Today’s rent-a-blogger is a 28-year veteran of the media jungle, spanning the gap between thirty second prerolls on quad video tape to renders on a shared storage system.  He is a senior member of the production team at a major midwest ministry. 

I just returned from a pleasant drive to the country for a lovely breakfast with my family.  Here in the midwest the corn stalks are brown and dry, the pumpkins pop orange from the patch, it was a bright warm happy morning in the heartland.  This country repast took us into Amish country, and tweaked my brain about cultures clashing and interacting at the same intersection. 

The Amish and Mennonite communities are a sharp contrast to so-called normal life.  These Christian believers are not shy in their beliefs, their moral standard, and their passion in sharing both the message of Christ, and His love extended.  The lovely young girls with their plain cotton dresses, and braided hair speak of a life-separated.  But their culture also embraces service outside their group as well.  The woodwork of the carpenter-artists is both prized and long-lasting.  The home baked good fill many a basket back to the big city.  They are a people separate, and intertwined.

Are we maintaining our integrity by standing by our message and morals, while keeping our door open, our hospitality warm and welcoming?  Does our marketing message preach to the choir, or entice a hungry traveler like a fresh baked pie?  Do our lives serve as a an example of “follow me as I follow Christ”, or are we locked behind the castle walls? 

 A Saturday drive in the country can create complex questions, and inspire simple answers.

Lord, keep teaching me through the simple activities of life how I can serve you better, and love my neighbor as myself. 

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BLOG INTERRUPTED

 We interrupt our normal programming for this special report.  Whether a baby boomer or a hyper-media savvy gen-x or gen-y, I know you hate to have your favorite program interrupted.  So bear with a guest blogger filling in for Mark, and have a seat class, it’s time to begin. 

 Today’s topic: “How young do you feel?”  Chances are your brain has a younger age, then the rest of your body.  Hold on, this will make sense  — soon!   A recent post in Phil Cooke’s “Change Revolution” tauts the strategy of niche marketing, and correctly points out that even the most seasoned citizens want to look young, and will buy the latest I-Pod to chase the dream.   

With that in mind, “How young do you feel”?  As a person with a God-called creative gift are you age-neutral, eternally-young?  A child excels in curiousity, always asking questions, never ashamed to  ask “why?”.  Keep wondering why.  If you’re striving to stay young, keep looking at the ordinary, and capture the joy.  When you enjoy the ordinary, you will naturally distill items to their simplest form.  Now you can really communicate to the most people, with the greatest clarity — KISS. Keep it simple Simon.   (Yea, I know its ends different, but I’m a guest here!) 

Begin your day tomorrow thinking young, capturing the simple joys, opening the mind to the joys around us, smile at your neighbor, wave hello to a stranger, and remember your kindergarten rule:  “Treat others as you want to be treated.”  Have a great day, and thanks for stopping by. 

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Cold calling for new visitors

While I was typing that last post my phone rang. I picked it up and on the other end was a recorded voice saying “press 1 if you would like to find out about a new church in the area”. Since I am still a little loopy from the anesthesia I pressed the wrong number and it disconnected. I really wanted to know what church this was.

Sometimes, I just want to volunteer my services because telephone soliciting went out years ago. For a church to be doing cold calls I can only imagine what impression this leaves on the un-churched!  Wow, so impersonal.

What really bugs me is some marketer or agency told them this is an effective method. The actual percentage of response for this kind of campaign is extremely low. So, not only was this church throwing money away, they were leaving a bad impression.

Christian TV is a great example. Today’s Christian TV does more harm then good but the industry is blind.

Is your marketing personal or impersonal?

Are you so driven for new visitors that you don’t care what impression you are giving to the world?

Is your agency really giving you effective information and tools?

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Inside the real me

I have worked in television for over 20 years and I can honestly say there are some places cameras should not be allowed to go. Since I had no choice but to grin and bare it (pun intended) for a colonoscopy today; I was pleased to know the scope used 3 CCD technology and is near broadcast quality. Not that I would want them to tape me getting this procedure for the Discovery Channel. It just made sense because an image with clear detail is important for this application.

There is a happy ending to this story. After my 5th bout of diverticulitis I was originally told they would have to remove a large section of my colon.  Turns out I am only going to have minor surgery with a short hospital stay and recovery. Even though this is still a very serious operation I know I will be more then fine. PRAISE GOD!

So since I was not able to sell front row seats here is an inside look deep inside me.

colon.jpg
For some reason when I have a hospital visit I end up with a funny story. Someday ask me about the 50 yearold Philapino assistant surgeon who had the gift of rapping. Anyway, today when they were bringing me back to the nurses station I was out cold. They bumped my gurney and I woke up thinking it was an earthquake. Seriiously I started to freak, I was going to pull the tubes out of my arms and was looking for a door jam to stand under. That is typical Southern California earthquake protocal. Of course, the attendants calmed me down and we all had a good laugh.

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